Five Angels
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Chain of custody

Evidence retrieval

The video, audio and location data captured by Five Angels during an alert are encrypted and stored on servers located in France. They are never handed to a private individual, not even the person filmed: they are only released to the authorities, upon a judicial request. This page lets users ask for their evidence to be preserved, and lets authorities request its disclosure.

Never handed to individuals

Neither to the protected person nor to their guardian angels. Nobody can obtain your recordings by pretending to be you or the courts.

Only upon judicial request

The material is delivered directly to the investigating unit or the magistrate who requests it, within an identified procedure.

Limited retention

Once the retention period has elapsed, the files are permanently destroyed. A preservation request suspends that deletion.

How long does the evidence exist?

2 days

after a confirmed return to safety

You indicated you were safe after the alert was triggered.

30 days

if the alert was never closed

No return to safety was recorded.

Two days is very short for a judicial request to reach us. If legal action is being considered, ask for preservation without delay. The full retention details are in our privacy policy.

In immediate danger, call 112 or text 114 (in France). This page is not an emergency channel.

Choose your situation

Preserve my evidence

If legal action has started or is about to (complaint, police report, referral), ask us to set your recordings aside. We then suspend their automatic deletion until the investigating unit sends its request.

  1. 01

    File a complaint

    With a police station, a gendarmerie unit or the public prosecutor. Only they can issue the judicial request.

  2. 02

    Ask for preservation

    With the form below. We confirm by email that the material has been set aside: keep that confirmation, investigators will need it.

  3. 03

    Point investigators to us

    Give them this page and the reference of your confirmation. They send us their request, we deliver the material to them.

Preservation does not replace the judicial request

It only suspends automatic deletion. Without a subsequent judicial request, the evidence remains inaccessible and is eventually destroyed. You cannot retrieve it yourself.

Evidence preservation request

We send the preservation confirmation there.

Or your own number if you are a guardian angel.

Police station, gendarmerie unit, prosecutor… if you already know it.

Context, place, people present, report number if you have it.

Optional: complaint receipt, summons, letter from the unit.

Up to 5 files, 8 MB each, 12 MB in total. PDF, JPG, PNG, HEIC, DOC, DOCX, ODT.

* required field. This information is used only to handle your request. Attachments are not stored on the website: they are forwarded as is to our contact person.

Data controller: Oraklia Technologies SAS, 497 route de Nice, 06560 Valbonne, France — rgpd@five-angels.com. Purpose: handling your evidence preservation or release request. Legal basis and retention: see sections 3 and 4 of the privacy policy. Recipients: the Five Angels contact person in charge of evidence requests; attachments are not stored on the website. You have rights of access, rectification, erasure, objection and restriction, exercisable at rgpd@five-angels.com (reply within 30 days), and may lodge a complaint with the CNIL. Privacy policy

Last updated: September 2026. In the event of any discrepancy, the French version prevails.